To track your order, simply click the link in the email or text message sent to you on the day your order was shipped from our warehouse. Orders typically take 10-15 days to arrive after leaving our facility.
If you are not receiving updates on your tracking and it has not been more than 48 hours since your item was shipped, please wait an additional day before contacting our team for assistance.
If your tracking link is not working or there are no updates, please contact our customer success team at +1 (888) 299-3934. We will be happy to contact the carrier to find out the status of your order.
If your order has not arrived or you have not been contacted for your delivery appointment 10 days after your item left our warehouse, please reach out to our customer success team via email at Support@glampingamerican.com or via phone at +1 (888) 299-3934.