General
Shipping
How much does shipping cost?
How much does shipping cost?
Shipping is covered completely FREE, we cover costs to save you as the customer any additional costs
Do you offer international shipping?
Do you offer international shipping?
We offer international shipping for our domes, though please note that shipping costs can significantly differ based on the dome's size. It's important to be aware that any duty and import taxes incurred during shipping are the purchaser's responsibility. Additionally, shipping times can vary depending on whether the delivery is made via ocean or air freight. When you decide to place an order, we can provide you with a detailed shipping quote
How long does it take to get my order?
How long does it take to get my order?
As a result of significant demand, our current estimated delivery timeframe for personalized orders stands at approximately 8-10 weeks. We endeavor to consistently produce our glamping packages, hence some might be obtainable earlier. However, these often get snapped up even before we complete their production! Therefore, we advise you to strategize your purchases in advance and place orders early. If you're interested in a standard glamping package, please verify the next available delivery date.
Payment
What countries do you ship to?
What countries do you ship to?
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.We accept all payment methods, including (and not limited to) 3rd party payment processors such as Shoppay, Klarna, Paypal, etc..
I wish to place a large order.
I wish to place a large order.
If you wish to inquire about ordering multiple units contact us here. Our team would be happy to assist you!
How is my payment processed?
How is my payment processed?
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
What forms of payment do you accept?
What forms of payment do you accept?
We accept payments from major credit card companies like Visa, Mastercard, and American Express. As well as wire transfer.
Refunds
Do you offer refunds?
Do you offer refunds?
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
How much can I get refunded?
How much can I get refunded?
In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.
In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.
Please check our Terms of Service to see if you're eligible for a refund.
Who pays the shipping costs in the case of a refund when the order has free shipping?
Who pays the shipping costs in the case of a refund when the order has free shipping?
When an order includes free shipping, only the cost of the return shipping is handled by the customer.
Eco-Domes
Eco-Domes
What are the Benefit's of a geodesic Dome
What are the Benefit's of a geodesic Dome
The geodesic dome geometry is one of the sturdiest and most aerodynamic structures ever designed!
For areas with snow or strong wind, we will need to check our engineering program to calculate the tubing diameter required for your maximum snow and wind loads. You will need to contact your local County Building Department for your snow load and combined wind requirements as well as the seismic rating for the location.
What is a geodesic dome?
What is a geodesic dome?
A dome is a structural element that resembles the upper half of a sphere, often utilized to cover a space. Frequently used in the construction of homes, event venues, greenhouses, temporary facilities, and to shelter equipment, domes serve as a versatile solution for enclosing areas.
Do they withstand high-winds?
Do they withstand high-winds?
The dome's spherical or partial-spherical shape allows air to flow smoothly around it, reducing drag. Unlike flat surfaces or sharp edges that can create turbulence and increase pressure on the structure, the curved surface of a geodesic dome promotes efficient air flow, reducing the wind load on the structure.
The geodesic design distributes forces and stress evenly across the structure. When wind hits a geodesic dome, the stress is not concentrated on a single point but is spread out over the entire framework. This dispersion of force helps the dome resist deformation or damage under high winds.
Is the Outer Cover (UV) Resistant!
Is the Outer Cover (UV) Resistant!
When selecting fabric for your dome, durability is the key factor to consider. The two main contributors to wear are ultraviolet (UV) radiation and mildew. For those in arid, UV-intense environments, SunLite fabric treated with Thermoshield is advised. This combination not only reflects heat and UV rays away from the dome's surface but also significantly prolongs the lifespan of the cover. Additionally, SunShield fabric is recommended for its extra laminate coating, offering enhanced protection against UV damage.
For individuals in moist or wet climates, where moisture is prevalent, both SunLite and SunShield (vinyl) fabrics are suggested. These materials boast a smooth exterior that is not only simple to maintain but also offers increased resistance to mold and mildew, ensuring the longevity of the dome cover in challenging conditions.
Installation & Maintenance
How many people would I need?
How many people would I need?
5 meters: 3-6 hours with a 1–2-person crew
6 meters: 2–4-person crew and it would take 6-9 hours
7 meters: Crew of 3+ it would take 9-13 hours
8 meters: Crew of 4+ it would take 13-17 hours
Is assembly of an DeLuxe Dome difficult?
Is assembly of an DeLuxe Dome difficult?
No, assembly of our domes is relatively easy and can be done without any prior experience or special tools. We provide detailed instructions on how to assemble the dome with every kit.
What do you recommend for the size of the foundation?
What do you recommend for the size of the foundation?
You can use the dimensions on the dome product page as a guide for how to size your foundation. We recommend you to build a foundation that is larger than the dome. Because it is likely that the final dimensions of your fully assembled dome will vary slightly from the dimensions in the drawings on the product page. If your foundation is built to fit the dimensions shown on the product page with no buffer, your dome may not fit due to small variations created by your assembly and site conditions.
How can we stabilize the frame down to the ground?
How can we stabilize the frame down to the ground?
There are dedicated slots on the central base of the hubs. They have not been drilled, and depending on your bolt preference; you can drill the holes in the required diameter and bolt the frame to the foundation.
Is a building permit required?
Is a building permit required?
Zoning issues vary from city to city and county to county. Our domes are far from a conventional home. We can provide a structural analysis document that will show that our domes meet county requirements for seismic, wind load, and snow load. This usually satisfies the building departments for rural areas. We have put up many small domes within city limits in back yards with no problems. A large dome for a primary residence within city limits will require approval from the local Building Department.
In the United States, building codes and regulations vary widely by state, county, and even at the city level. Therefore, whether or not a building permit is required can differ based on these jurisdictions. Generally, for significant construction projects, including new builds, substantial renovations, or certain types of structural alterations, a building permit is typically required.
Is assembly difficult?
Is assembly difficult?
No, assembly of our domes is relatively easy and can be done without any prior experience or special tools. We provide detailed instructions on how to assemble the dome with every kit.
Is assembly difficult?
Is assembly difficult?
No, assembly of our domes is relatively easy and can be done without any prior experience or special tools. We provide detailed instructions on how to assemble the dome with every kit.
